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This store has earned the following certifications.
The unique weave of rattan provides both a natural charm and a robust design suitable for any outdoor setting.
Cushioned Chairs & Sofa: With 5.75" thick cushions, both back and seat, these chairs and the sofa offer an ultra-comfortable experience.
Heavy Duty Frame: The single chairs can support up to 350lbs, and the sofa can support 900lbs, ensuring durability and comfort.
All Weather Use: Our set includes the Cushion Pro technology, making it water-proof and oil-proof for all-season outdoor use.
E-Coating & Powder-Coating: Our metal frames are treated with high-performance E-Coating and Powder-Coating to protect against rust, scratches, rain, and UV damage.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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